Privacy policy

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Privacy Policy

Last updated: August 2026

Who We Are

Nurse2Go (“we,” “us,” or “our”) provides home care services across Edmonton and rural Alberta. We are committed to protecting your privacy, and this policy explains how we collect, use, and protect your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA).

Information We Collect

When you contact us through our website, social media, or by phone, we may collect your name, phone number, email address, and details about the care you’re seeking — such as who the care is for and any relevant needs.

We do not collect detailed health information through this website. Health and care-plan information is handled separately, directly with clients, under our standard care agreements.

How We Use Your Information

We use this information solely to:

  • Contact you about home care services for you or your family
  • Understand your care needs so we can provide relevant information
  • Follow up on inquiries you’ve made to us
  • Schedule and coordinate care, if you become a client

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Protect Your Information

We take reasonable steps to safeguard your personal information against unauthorized access, disclosure, or misuse.

Your Rights

Under Alberta’s Personal Information Protection Act (PIPA), you have the right to ask what personal information we hold about you, request corrections, and ask us to stop using it for certain purposes. You may make this request at any time by contacting us using the details below.

Contact Us

Questions about this policy or your information? Reach out:

Phone: (780) 708-3401
Email: [email protected]

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